Who is Andualem?

A versatile professional with a robust background spanning over a decade in critical healthcare, education, and cutting-edge cloud technology. As a Site Reliability Engineer (SRE) at Okta (2021-Present), I proficiently worked on system reliability, Incident response, performance optimization, and automation. My career journey includes significant experience as a Professional Nurse, where I honed critical thinking, critical care for patients, HIPAA compliance, and interdisciplinary collaboration from 2012-2021. Earlier, as an Instructor and Department Head at Rift Valley University College (2006-2008), I demonstrated strong leadership, data-driven decision-making for academic quality, and effective communication with students and faculty. This diverse foundation, coupled with a Degrees from the University of Gondar and Gateway community college and continuous learning at Northern Arizona University , enables a unique perspective on technical challenges and team dynamics.